Terms and Conditions

Refund Policy

Refunds for monthly subscribers:

Services are charged in advance with a minimum unit of one month. Subscriptions longer than one month can be cancelled and will be reimbursed by full months remaining. Current month of subscription is not refunded.

Cancellation Policy

To downgrade to the free plan level use the following two options:
  1. wait until all subscribed users expire and your account will be automatically downgraded. NOTE: As part of the downgrade, the results that are over the free account quota will be automatically erased! Nautiloos Inc will not be held responsible for lost data.
  2. send an email requesting a downgrade to accounts@acquee.com

Privacy and Security Policies about Your Data and Personal Information

Your Personal Information

We will not — under any circumstances — sell, rent, distribute or give away your email address or personal information to ANY third party. We will not publish your email address, phone or mailing address at any time.

Our Guarantee of SPAM-Free Privacy

We won’t swap or rent your email address to third parties. We will respect your choices on which emails you wish to receive from us.

Your email address

If you have subscribed to our newsletter, we hold your email address only in order to send you the newsletter you have requested. You can unsubscribe at any time for any reason. If you ever have a problem with your subscription, feel free to contact our Customer Service.

Your most valuable asset: your data

We will proactively protect your customer, subscriber data, and form data by keeping our servers up-to-date and our internal data security high. Your subscriber data will never be exported, sold, rented, or used in any way by Nautiloos Inc. It is your data, and we will protect it to the very best of our abilities.

Customer access to their data

All accounts in good standing will always have access to their data.

Staff access to your data

Only administrators and customer/technical support managers have access to customer data. Our staff will not access your data, grant access to third parties or otherwise disseminate your data. If you open a support ticket, hire our consulting services, call our telephone support then an administrator (or support manager) may log into your account for the purpose of troubleshooting & correcting the reported issue or performing their contracted task.

Requests to permanently remove data

A written request to permanently remove all response data from our service will be answered in no more than 2 business days. Nautiloos Inc will reply with written confirmation that all files, database records and backups of this data have been destroyed. Data cannot be recovered after this is performed.

API, widget, plugin, or extension access

Nautiloos Inc may make available external products for accessing the Acquee API (application program interface) such as code samples, widgets, plug-ins, etc., and third-party developers are also encouraged to build their own.
Customers agree that any use of the Acquee API, whether through Acquee or a third-party product, is bound by the terms and conditions of this agreement plus these additional terms:

Terms and Conditions Agreement

By signing up with Nautiloos Inc's Acquee, you agree to the following Terms of Service.

This Terms of Service Agreement provides the terms and conditions governing the use of Nautiloos Inc's Acquee. You agree to use Acquee in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions discussed below.

This agreement is between Nautiloos Inc and all Acquee subscribers. Unless the context requires otherwise, Nautiloos Inc and/or their assigns shall be referred to as ‘us, we, or our’ and you shall be referred to as ‘you, your or subscriber.’

I understand that Nautiloos Inc and/or their assigns does not guarantee or predict any type of profit or response from said services. Subscriber irrevocably covenants, promises and agrees to indemnify Nautiloos Inc and/or their assigns harmless from and against any and all losses, claims, expenses, suits, damages, costs, demands or liabilities, joint or several, of whatever kind or nature that Nautiloos Inc and/or their assigns may sustain or to which Nautiloos Inc and/or their assigns may become subject arising out of or relating in any way to the use of the services provided under this agreement, including, without limitation, in each case attorneys’ fees, costs and expenses actually incurred in defending against or enforcing any such losses, claims, expenses, suits, damages or liabilities.

Privacy Statement

Nautiloos Inc and Acquee will not rent, sell, access or in any way use your database information. This information will be kept strictly confidential.

Due to the nature of the technologies and Internet stability, Nautiloos Inc and/or their assigns provides, service interruptions may occur. No full, partial, or prorate refunds will be made as adjustment for any such service interruption. Subscriber hereby acknowledges that changes in the nature of the services that may be offered under this agreement that are beyond the control of Nautiloos Inc and/or their assigns do not constitute grounds for any full or partial refund of any advance fees paid.

A. Services to be Provided. We agree to provide you, directly or through our subcontractors and affiliates, with access to our online data collection software. This service cannot be used to exchange social security numbers, banking, credit card, or any other financial information. Nautiloos Inc is under no obligation to provide extended customer service or consulting services as part of this agreement.

B. Termination. We may terminate your account:
  1. If any check drafts authorized under this Agreement are returned unpaid.;
  2. If you violate our Terms Of Service Policy;
  3. If you breach any term of this agreement;
  4. Phishing attempts or schemes;
  5. If you are involved in the sales and/or distribution of the following materials:
    a) Cable filters;
    b) Ponzi or Pyramid Schemes;
    d) sale and/or distribution of any illegal materials;
  6. Or for any reason, at our sole discretion.
C. No Warranties. WE MAKE NO WARRANTIES TO YOU OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO THE SERVICE ACQUEE, ITS SUBCONTRACTORS AND AFFILIATES PROVIDE YOU. WE EXPRESSLY DISCLAIM ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OF THIS SERVICE FOR A PARTICULAR PURPOSE. We shall not be liable for any damages suffered by you, whether indirect, special, incidental, exemplary, or consequential, including, by not limited to, loss of data or service interruptions, regardless of cause or fault. We are not responsible for your lost profits or for your loss of data or information. If notwithstanding this clause we are held liable to you.

While we take all reasonable precautions to ensure your database is secure and protected, you understand and agree that we are under no obligation to export, extract, retrieve or ‘massage’ your database for you except through our EXPORT function.

D. TERMS. You agree: (1) to use our system in a manner that is ethical and in conformity with community standards; (2) to respect the privacy of other users (you shall not intentionally seek data or passwords belonging to other users, nor will you modify files or represent yourself as another user unless explicitly authorized to do so by that user); (3) to respect the legal protection provided by copyright law, trade secret law, or other laws protecting intellectual property; 4) to accept notifications of service changes, commercial email and similar offers presented through the Nautiloos Inc system or via email.

If we learn of a violation or likely violation of our TERMS OF SERVICE, we will attempt to notify you. If you do not take immediate remedial action that is satisfactory to us, or in the event of a serious violation of the TERMS OF SERVICE, we reserve the right to terminate your account immediately. Every effort will be made to inform you prior to account termination and to re-establish your account upon receiving such representations from you as we deem appropriate in the circumstances.

We strictly prohibit any involvement in UCE campaigns, commonly known as SPAM. As such, by submitting to the terms outlined in our Terms of Service, you are also bound to the policies contained in our Spam Policy. Please read our Spam Policy.

You agree to indemnify and hold us harmless from any claim resulting from your use of this service that damages any person.

E. Assignment. This agreement is personal to you. You may not assign your rights under this agreement without our prior written consent. If you do assign your rights, as would be the case were someone other than you to use your account, you shall remain liable to us for any fees due under this agreement. We may assign this agreement at any time.

F. Change of Terms and Conditions. We reserve the right to change the terms and conditions of this agreement as needed. Use of our servers by you after said changes constitutes acceptance of those new terms and conditions. This includes, but is not limited to, the right to change our subscription rates at any time. If you do not agree to the new terms and conditions, you may terminate this agreement in accordance with our cancellation policy. For changes in subscription rates, we will always give thirty (30) days notice prior to changing subscription rates.

G. Notification of Account Changes. You agree to provide us with such other information relating to your use of this service as we deem necessary or desirable. You agree to notify us if your address, email address, telephone number, or billing information changes.

H. Notices. All notices, requests, demands, and other communications under this agreement shall be in writing and shall be deemed to have been given on the date of delivery: if delivered personally to the party to whom notice is to be given; if sent by electronic mail with a cc: to sender; if sent by fax; or on the third day after mailing by first class mail.

I. Trademark information. Unless expressly requested in writing, we reserve the right to have fair use of your company or organization’s name and logo in our promotional material.

J. General Provisions. The subject headings of the articles and sections are for convenience only and shall not affect the construction or interpretation of any of its provisions. If any portion of this agreement is found invalid or unenforceable, that portion shall be severed and the remainder of this agreement shall remain in force. This agreement constitutes the entire agreement between us pertaining to its subject matter and supersedes all of our prior agreements, representations, and understandings. Subject to Section I, no supplement, modification, or amendment of this agreement shall be binding unless executed in writing by both parties. No waiver of any of the provisions of this agreement shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the party making the waiver. This agreement may be executed in one or more counterparts. Each shall be deemed an original, but all of which together shall constitute one and the same instrument. If an organization is the subscriber, the individual signing up for our services represents that he or she is duly authorized to enter into this agreement on behalf of that organization. In the event of a dispute, the parties agree to submit the matter to the Community Dispute Resolution Service or any recognized Arbitration Board located within our country, before instituting litigation.

Policy on Phishing Attempts

We monitor the use of our tool. If you attempt to launch a phishing attack or campaign using our tool, your account will be terminated without notice. We will also contact your ISP, state, federal and local authorities wherever possible given them a full account of your illegal activities.

Acquee terms and conditions may be changed at any time without notice.